Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, call us, or send us an email. This includes your name, mobile number, email address, and details about your project. We also collect technical data such as your browser type, IP address, and pages visited via standard web analytics tools.

2. How We Use Your Information

We use the information collected to: respond to your enquiries within 24 hours; provide you with project estimates and scope documentation; send relevant project updates and communications; improve our website and services; comply with legal obligations under applicable Indian law including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

3. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your information with trusted service providers (e.g., email delivery platforms) strictly to operate our business. All such providers are contractually bound to protect your data.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project-related data is retained for up to 3 years post-project completion for warranty and legal purposes.

5. Your Rights

Under the DPDP Act 2023, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at hello@thecodeart.in or call +91-98999 69931. We will respond within 30 days.

6. Cookies

Our website uses essential cookies to function properly and analytics cookies to understand usage patterns. You may disable cookies in your browser settings, though this may affect certain features of the site.

7. Contact

For any privacy-related queries, contact our Data Protection Officer at: hello@thecodeart.in or write to us at: The Code Art, Faridabad, Haryana, India 201001.